Knowing how to collaborate (competency) doesn’t always guarantee success, if your team is stretched too thin, even skilled individuals may struggle to show up well.
Conversely, a team might have time and headspace (capacity) but lack the skills or behaviours to work productively with others (competency).
True collaborative capability requires both capacity and competency.
In projects, I often see:
High competency, low capacity: Teams know what to do but are overworked, leading to burnout, bottlenecks, and rework.
High capacity, low competency: Teams have goodwill and time but lack the skills to make meaningful progress.
If you’re focused on building collaborative capability, ask yourself:
Are we developing the right skills and protecting the space to use them effectively?
At Peopleology, we help teams balance capacity and competency so collaboration delivers real results.
