We’ve all been there. You’re in the room, opposite the client. Everyone’s smiling and nodding like bobbleheads on a dashboard.
The ask sounds clear-ish, everyone seems aligned, and you leave thinking, “Great meeting.”
Then three months later, you’re reworking half the deliverable because it turns out “value for money” meant something entirely different to each person in the room.
This is one of the most common collaboration traps, assuming understanding instead of confirming it.
If you want to save time, reduce rework, and actually deliver what the client wants, try asking questions that bring clarity to the conversation:
“What does value for money mean for you?”
“Can you give me an example of that?”
“When you say value… are we talking short-term savings or long-term impact?”
The lesson? Less nodding = more clarity = better outcomes that hit the mark the first time.
At Peopleology, we help teams move beyond polite agreement to true alignment, where understanding drives results.
